Purpose – Many retailers in India have decided to adopt one or another enterprise resource planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding venture. ERP implementation has always been an intricate process and is one of the challenges of the...

Purpose – The author believes that business leaders and writers are increasingly exploring a fundamental rethinking of the basic tenets of management. This paper aims to address this issue. Design/methodology/approach – The paper analyzes five shifts: the firm's goal (a shift from...

Purpose – The purpose of this paper is to present an integrative and detailed review of the critical factors that cause enterprise resource planning (ERP) implementation failures, based on an in‐depth literature review (1997‐2009). Design/methodology/approach – Keywords relating to the...

Purpose – The paper seeks to examine the concepts, types and implications of festival innovation and failure. Design/methodology/approach – A review of extant literature is undertaken and examples of innovation and failure in three festivals are used to demonstrate the simultaneity and...

Purpose – This paper aims to examine how previous innovation failures hindered subsequent related innovation at Sun Microsystems. It also aims to concentrate on the human resource management aspects. Design/methodology/approach – The paper traces the development of the Sun Microsystems Sun...

Purpose – The purpose of this paper is to look at why organizational disasters happen, and to discuss how organizations can improve their ability to recognize and respond to warning events and conditions before they tailspin into catastrophe. Design/methodology/approach – A review of...

Purpose – Until now there has been little attention paid to the emotional costs of innovation failures, and in particular, how prior innovation failures hinder subsequent new, related innovation. The saga of Sun Microsystems' Sun Ray computer illustrates the devastating impact of institutional...

Purpose – An analysis of the way the bureaucratic management system responded to the tsunami disaster of December 26, 2004 is used as an example to highlight the severe shortcomings of the bureaucratic model as a paradigm for responding to situations in which the magnitude of the system's task...

Purpose – To examine the causes of knowledge management (KM) failure. Design/methodology/approach – A multi‐case analysis approach was used to review five documented cases of KM failure in the literature. Categories of risk were identified through an iterative analysis of each case....