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Search: subject:"Manufacturer-distributor context"
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Customer satisfaction
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Customer value
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Dienstleistungsqualität
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Kundenwert
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employee response
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measurement systems
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service delivery
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Kivijärvi, Hannu
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Virta, Aleksi
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Journal of business-to-business marketing
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Evaluating service quality and service value in manufacturer-distributor settings : a systems approach
Kivijärvi, Hannu
;
Virta, Aleksi
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 21-46
Persistent link: https://www.econbiz.de/10012584484
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