Brock, Jonathan; Brennig, Katharina; Löhr, Bernd; … - In: Business & Information Systems Engineering 66 (2024) 5, pp. 585-605
intention-action gap. The paper presents a Process Mining Maturity Model (P3M), refined through multiple iterations, which … outlines five factors and 23 elements that organizations must address to increase their process mining readiness. The maturity … model advances the understanding of how to close the intention-action gap of process mining initiatives in multiple …