Purpose This paper focuses on managerial practices in the context of supply chain. It focuses on the innovation of monitoring and control practices and proposes a holistic approach to managing social sustainability in the supply chain, extending the point of view beyond the traditional...

Congestion is an economic phenomenon of overinvestment that occurs when excessive inputs decrease the maximally possible outputs. Although decision-makers are unlikely to decrease outputs by increasing inputs, congestion is widespread in reality. Identifying and measuring congestion can help...