Fang, Chin‐Yi; Peng, Pao‐Yu (Jessie); Pan, Wei‐Ta … - In: International Journal of Contemporary Hospitality Management 25 (2013) 4, pp. 491-509
Purpose – The purpose of this study is threefold: to use an innovative metafrontier‐to‐data‐envelopment analysis (MDEA) model incorporating multiple outputs and inputs – including the item revenue, gross profit, food costs, time‐driven labor costs, and other operating expenses (OOEs)...