Steinberger, Tom; Jung, Ju Yeon - In: Journal of organization design : JOD 8 (2019) 1/18, pp. 1-18
Coordinating organizational routines is a strategic challenge in contexts ranging from healthcare to software development. Yet, we have few theories of the design of routines. This paper compares field data on routines at two Korean restaurants to theorize their design. We identified a core...
