On many multi-sided app platforms, the supply-side monetizes their work with targeted advertising. The targeting of ads has raised concerns over user privacy and has led to calls for platform firms and regulators to bar this practice. Important for this debate is to understand the consequences...

This study leverages a large RCT to examine the potential of goal-setting nudges for resource conservation at scale. We randomize a feature that allows subjects to set themselves energy consumption targets in a popular smartphone app. We document negative effects of the nudge on app utilization...

In POLICY BULLETIN NO. 54, I compared fixed broadband speeds across thousands of U.S. and foreign cities. My analysis revealed that average download speeds for fixed broadband are typically faster in the United States and often materially so, and U.S. upload speeds are comparable to other...

Ambient air pollution is a leading cause of death in developing countries. In theory, using personal information and communication technologies to disseminate real-time information about pollution can boost avoidance behavior like wearing face masks. Yet evidence on such outcomes is limited. We...

The lack of awareness of digital services and outcomes is a concern in business environments since small firms need to improve their digital competencies. The present exploratory study investigated whether business apps training was associated with entrepreneurs' and firms' digital advancements....

This research conducts a first empirical investigation into the effect of mobile social app usage on consumers’ decisions to visit offline stores, and how such an effect varies across consumers and carries over time. Our analysis combines a dataset of mobile app usage at the individual...

Mobile banking is one of the latest advancements in the financial sector with pragmatic value to both banks and clients. The swift progression of technology and gadgets has invigorated the financial industry towards urging clients to bank online. However, a report demonstrated that mobile...

With the rapid development of mobile applications, the people of China have become increasingly dependent on mobile finance applications such as Alipay, WeChat pay, and some other finance applications. These finance applications seriously affect the number of mobile banking users. Hence, it is...

Developers and users situated in low-resource settings are faced with unique contextual and infrastructure challenges when accessing and consuming cloud-based services. In low-resource settings, access to cloud services and platforms is usually characterized by low-end computing devices and...