Mobile checkout in the retail store has the promise to be a rich source of big data. It is also a means to increase the rate at which big data flows into an organization as well as the potential to integrate product recommendations and promotions in real time. However, despite efforts by...

Smartphones have enabled the delivery of life-improving information services to bottom-of-the-pyramid (BOP) consumers. However, little is known about how the poor interact with the digital world. Through a novel app we developed to investigate real-time smartphone usage, we identify a heretofore...

Since 2010, Google, Apple, Facebook, Amazon, and Microsoft (GAFAM) have acquired more than 400 companies. Competition authorities did not scrutinize most of these transactions and blocked none. This raised concerns that GAFAM acquisitions target potential competitors yet fly under the radar of...

Research Aims: The Freemium business model is becoming increasingly prominent in the current digital economy. In the mobile game market, total revenue from free-to-download apps is overtaking those from paid apps. The purpose of this article is to propose a taxonomy that examines and categorizes...

U.S. spectrum licenses cover geographically distinct areas and often complement each other. A bidder seeking to acquire multiple licenses is exposed to risks of winning only isolated patches. Using Auction 73 data, we model the bidding process as an entry game with interdependent markets and...

Today, banking industry has shifted from the traditional system and branchless mood to digital. In the latest e-banking system, mobile banking has opened a new window for both, customers and the service providers. The objective of this research project was to analyze the influence of mobile...

With the growing ubiquity of mobile devices, mobile website and mobile app have become the key channels for firms to engage with mobile users. Does a firm need to introduce a new mobile app if it already has a mobile website? Prior studies have attempted to examine the channel interaction...

Abstract The pilot research is often intended to gather preliminary information and is usually based on a small set of observations to help decide how to conduct a more extensive study. The present pilot study is intended to provide preliminary results regarding various aspects of mobile...