Purpose – To demonstrate the applicability of machine‐learning tools in quality management. Design/methodology/approach – Two popular machine‐learning approaches, decision tree induction and association rules mining, were applied on a set of 960 production case records. The accuracy of...

The authors take a preliminary look at the interaction between patenting and standardization committee participation in the US modem industry. Both involve a much wider set of firms than the downstream modem manufacturers themselves. Not surprisingly, the two activities are highly correlated...