This study evaluates the management measures implemented by the hotel accommodation in a crisis caused by a disaster, analyzing the importance and the level of use of these measures in the recovery phase. Empirical analysis is conducted through a survey of three, four and five stars hotels in...

Learner's performance evaluation in an E-learning environment is a multi-criteria decision problem and important to personalize the sequence of learning concepts according to their knowledge level. Crisp responses, leads uncertainty in the evaluation process due to successful guesses or choosing...