Mishra, S.; Datta, S.; Mahapatra, S.S. - In: Benchmarking: An International Journal 20 (2013) 4, pp. 440-462
accordingly the organizations are ranked. The ranking so obtained is compared with the ranking obtained by a popular multi‐attribute … decision making (MADM) process known as Fuzzy TOPSIS (technique for order preference by similarity to ideal solution) to test …