The program management in content development industry is very challenging because of the low budget projects. Retaining content contributors is a major challenge program managers’ face in this industry. This article discusses the content development program planning, make or buy decisions,...

Business process management (BPM) is an important area of organizational design and an acknowledged source of corporate performance. Over the last decades, many approaches, methods, and tools have been proposed to discover, design, analyze, enact, and improve individual processes. At the same...