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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Relationship marketing"
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2002-2005
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Management science : journal of the Institute for Operations Research and the Management Sciences
The journal of services marketing
39
Journal of retailing and consumer services
35
Journal of business research : JBR
31
International journal of hospitality management
30
The service industries journal
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International journal of contemporary hospitality management
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International journal of business and economics
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Journal of hospitality marketing & management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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European journal of marketing
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European journal of marketing : EJM
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International journal of consumer studies
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of quality and service sciences
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International journal of services and standards
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Journal of travel and tourism marketing
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Manufacturing & service operations management : M & SOM
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Marketing : ZFP ; journal of research and management
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The TQM journal : the international review of organizational improvement
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Business horizons
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Business process management journal
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Europäische Hochschulschriften / 5
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Harvard-Business-Manager : das Wissen der Besten
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Industrial marketing management : the international journal for industrial and high-tech firms
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The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1468-1488
Persistent link: https://www.econbiz.de/10012505994
Saved in:
2
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
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