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  • Search: subject:"Negative Event"
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Year of publication
Subject
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Negative event 3 Consumer behaviour 2 Crisis management 2 Customer satisfaction 2 Dienstleistungsqualität 2 Konsumentenverhalten 2 Krisenmanagement 2 Kundenzufriedenheit 2 Service quality 2 ABS 1 Beschwerdemanagement 1 Beziehungsmarketing 1 Brand Association 1 Brand image 1 Brand management 1 Brand transgression 1 Business ethics 1 CSR assurance 1 CSR disclosure 1 CUSUM chart 1 Complaint management 1 Consumer Behaviour 1 Consumer boycott 1 Corporate Social Responsibility 1 Corporate disclosure 1 Corporate social responsibility 1 Crisis 1 Cruise 1 Destination management 1 Destinationsmanagement 1 Ethics 1 Ethik 1 Event marketing 1 Event-Marketing 1 Investor judgments 1 Konsumentenboykott 1 Kreuzfahrt 1 Markenführung 1 Markenimage 1 Nachhaltigkeitsbericht 1
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Online availability
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Undetermined 5
Type of publication
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Article 6
Type of publication (narrower categories)
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Article in journal 5 Aufsatz in Zeitschrift 5
Language
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English 5 Undetermined 1
Author
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Bedard, Jean C. 1 Castagliola, Philippe 1 Clark, Cynthia E. 1 Grégoire, Yany 1 He, Shuguang 1 Huang, Yinghua 1 Jia, Bocong 1 Khamitov, Mansur 1 Khoo, Michael B. C. 1 OZDINC, Dr. I. Yalim 1 Penco, Lara 1 Profumo, Giorgia 1 Qu, Liang 1 Remondino, Marco 1 Stuart, Andrew C. 1 Su, LuJun 1 Suri, Anshu 1
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Published in...
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Global Journal of Strategies, Governance & Applied Economics 1 International journal of production research 1 International journal of transport economics 1 Journal of business ethics : JBE 1 Journal of the Academy of Marketing Science 1 Tourism management : research, policies, practice 1
Source
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ECONIS (ZBW) 5 RePEc 1
Showing 1 - 6 of 6
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How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun; Jia, Bocong; Huang, Yinghua - In: Tourism management : research, policies, practice 92 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
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Corporate social responsibility disclosures and investor judgments in difficult times : the role of ethical culture and assurance
Stuart, Andrew C.; Bedard, Jean C.; Clark, Cynthia E. - In: Journal of business ethics : JBE 171 (2021) 3, pp. 565-582
Persistent link: https://www.econbiz.de/10012546958
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A systematic review of brand transgression, service failure recovery and product-harm crisis : integration and guiding insights
Khamitov, Mansur; Grégoire, Yany; Suri, Anshu - In: Journal of the Academy of Marketing Science 48 (2020) 3, pp. 519-542
Persistent link: https://www.econbiz.de/10012290970
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Negative events and corporate communication strategies in the cruise industry
Penco, Lara; Profumo, Giorgia; Remondino, Marco - In: International journal of transport economics 45 (2018) 3, pp. 485-514
Persistent link: https://www.econbiz.de/10012041088
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A CUSUM chart for detecting the intensity ratio of negative events
Qu, Liang; He, Shuguang; Khoo, Michael B. C.; … - In: International journal of production research 56 (2018) 19, pp. 6553-6567
Persistent link: https://www.econbiz.de/10011978886
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EFFECTS OF ORGANISATIONAL RESPONSE AGAINST NEGATIVE EVENT ON CONSUMER BRAND ASSOCIATION
OZDINC, Dr. I. Yalim - In: Global Journal of Strategies, Governance & Applied Economics 3, 1, pp. 98-106
Study examines the influences of various organisational response cases against a negative event on consumer brand … that the no-reaction case has a significant abating effect on CBA; even far south of the case of negative event occurrence … itself. The corrective-action case; on the other hand, seems to benefit the service company encountering negative event, the …
Persistent link: https://www.econbiz.de/10009223246
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