Search Results - subject:"New Service Development"

Agencement of onlife and phygital : smart tech-enabled value co-creation practices

Mele, Cristina; Russo Spena, Tiziana - In: Journal of service management 36 (2025) 2, pp. 217-240

Persistent link: https://www.econbiz.de/10015401089

Servitizing for sustainability : leveraging technology-enabled platforms and service innovation for carbon reduction in Africa’s Agri-Food Sector : a dynamic capabilities perspective

Camel, Afaf; Belhadi, Amine; Kamble, Sachin S.; … - In: Journal of business research : JBR 189 (2025), pp. 1-14

Persistent link: https://www.econbiz.de/10015413646

Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions

Wünderlich, Nancy V.; Blut, Markus; Brock, Christian - In: Journal of Product Innovation Management 41 (2024) 5, pp. 1022-1046

service development (NSD) managers seemingly favor service robots that feature anthropomorphic design metaphors, so they … potential dehumanization of service provision and its influences on corporate brand perceptions. To avoid adverse effects, new …

Persistent link: https://www.econbiz.de/10015101878

Coopetitive service innovation : the role of geographical proximity, innovation focus and customer cooperation

Virtanen, Henrik; Björk, Peter - In: The journal of business & industrial marketing 39 (2024) 13, pp. 233-248

Persistent link: https://www.econbiz.de/10015205326

Enhancing corporate brands through service robots : the impact of anthropomorphic design metaphors on corporate brand perceptions

Wünderlich, Nancy V.; Blut, Markus; Brock, Christian - In: The journal of product innovation management : an … 41 (2024) 5, pp. 1022-1046

Persistent link: https://www.econbiz.de/10015158098

Together forever? : how customer co-creation affects the adoption of digital service innovations over time

Heidenreich, Sven; Jordanow, Slawka; Krämer, Tobias; … - In: The journal of product innovation management : an … 41 (2024) 5, pp. 1062-1090

Persistent link: https://www.econbiz.de/10015158105

Digital service innovation (DSI) : a multidisciplinary (re)view of its origins and progress using bibliometric and text mining methods

Rabetino, Rodrigo; Kohtamäki, Marko; Huikkola, Tuomas - In: Journal of service management 35 (2024) 2, pp. 176-201

Persistent link: https://www.econbiz.de/10015077972

Characterizing digital service innovation : phases, actors, functions and interactions in the context of a digital service platform

Narvaiza, Lorea; Campos, Jose Antonio; Martín Peña, … - In: Journal of service management 35 (2024) 2, pp. 253-279

Persistent link: https://www.econbiz.de/10015077982

Digital service innovation in B2B markets

Kowalkowski, Christian; Wirtz, Jochen; Ehret, Michael - In: Journal of service management 35 (2024) 2, pp. 280-305

Persistent link: https://www.econbiz.de/10015077990

Reuse of service concept elements for modular service design

Hunke, Fabian; Satzger, Gerhard; Tuunanen, Tuure - In: Journal of service management 35 (2024) 6, pp. 216-241

Persistent link: https://www.econbiz.de/10015401007