Outsourcing has become an important strategic tool in today’s competitive business environment. This paper describes … the steps within four stages of outsourcing process: planning, developing, implementing and evaluation. The role of … outsourcing being not only a cost‐saving method but also part of the overall management strategy to focus on core competitiveness …

In this article, we study IT outsourcing in two European countries. A survey carried out on 160 large French and German … firms highlights the main differences between French and German IT outsourcing practices. First, German firms tend to … outsource less critical activities than French ones. Second, IT outsourcing joint-decisions (i.e. top and IT management) are …