Approves of the UK's position as world leader in outsourcing and how industry has great reliance on it. Chronicles that … outsourcing has its roots in the move to external provision of facilities management services such as:; cleaning; catering; and … security. Contends that for employees the outsourcing process need not necessarily be unsettling as the typical outsourcing …

Submits that outsourcing is not particularly new and is credited with having played an important part in IBM's re … outsourcing's direction: business process re‐engineering; organizational restructuring; benchmarking; and alliances. Concludes …

Elaborates on a survey (1995‐96), undertaken by PA Consulting Group on outsourcing, published in June 1996, which …, Germany, Hong Kong, New Zealand, the UK and the USA. Chronicles that PA forecast a 46% rise in outsourcing by 2000, and lists … outsourcing are the ones who look at the business process as a whole; look to the long term; and invest time, money and energy in …

customers can now buy in almost any location globally. Defines outsourcing as the handing over of responsibility, for some … are perceived as barriers to outsourcing — these are: cultural barriers; human resource issues; monitoring and control …

Declares that many outsourcing decisions are taken on a straightforward value‐for‐money basis and itemizes these are … services now seem to be ripe for outsourcing. States also sourcing rather than outsourcing may be the key to success at the …

better understanding the factors relevant to the outsourcing decision. For internal development, we derive a new mechanism … costs is highly significant, with greater uncertainty making outsourcing less attractive. …