Search Results - subject:"OUTSOURCING"

Offshoring and the age-skill composition of labour demand

Blanas, Sotiris - 2017

Persistent link: https://www.econbiz.de/10012178698

Impact of formal controls on client satisfaction and profitability in strategic outsourcing contracts

Langer, Nishtha; Mani, Deepa - In: Journal of management information systems : JMIS 35 (2018) 4, pp. 998-1030

Persistent link: https://www.econbiz.de/10011975671

How Does Customer Service Offshoring Impact Customer Satisfaction?

Whitaker, Jonathan; Krishnan, Mayuram S.; Fornell, Claes; … - 2019

150 North American firms and business units over a nine-year period. Front office offshore outsourcing and front office … onshore outsourcing are both negatively associated with customer satisfaction, which suggests that negative customer … outsourcing is not statistically significant for services firms, which suggests that customers are more accepting of offshore …

Persistent link: https://www.econbiz.de/10014224580

Stay or Go? Relocation Decisions of German Manufacturing Plants

Krenz, Astrid - 2019

In this paper I investigate the relocation decision of manufacturing plants in the German economy. The relocation decision involves whether a plant moves its location from one region to another over a time period or whether it stays in the same region. To analyze the relocation of plants, I...

Persistent link: https://www.econbiz.de/10014103411

Offshoring in Developing Countries : Labor Market Outcomes, Welfare, and Policy

Bandyopadhyay, Subhayu - 2019

Does a reduction in offshoring cost benefit workers in the world's factories in developing countries? Using a parsimonious two-country model of offshoring we find very nuanced results. These include cases where wages monotonically improve, worsen, as well as where wages exhibit an inverted...

Persistent link: https://www.econbiz.de/10012903282

Why Have U.S. Firms Offshored to China?

Hammer, Alexander B. - 2019

This paper represents the first in a series on U.S. manufacturing offshoring. It describes why many U.S. firms have relocated production networks to China, the world's largest manufacturing economy. As the U.S. economy has become increasingly dependent on the provision of services and the...

Persistent link: https://www.econbiz.de/10012888803

The Size and Composition of U.S. Manufacturing Offshoring in China

Hammer, Alexander B. - 2019

This briefing is part of a continuing series on U.S. manufacturing offshoring and examines what is known about the size and composition of U.S. offshoring activity to China. An accompanying paper described incentives U.S. firms have had to offshore production to China, the world's largest...

Persistent link: https://www.econbiz.de/10012888805

How Wide Is the Firm Border?

Atalay, Enghin - 2019

We examine the within- and across-ﬁrm shipment decisions of tens of thousands of goods-producing and distributing establishments. This allows us to quantify the normally unobservable forces that determine ﬁrm boundaries; which transactions are mediated by ownership control, as opposed to...

Persistent link: https://www.econbiz.de/10012891202

The Role of Institutions and Immigrant Networks in Firmsâ€™ Offshoring Decisions

Moriconi, Simone - 2019

The offshoring of production by multinational firms has expanded dramatically in recent decades, increasing these firms’ potential for economic growth and technological transfers across countries. What determines the location of offshore production? How do countries' policies and...

Persistent link: https://www.econbiz.de/10012892039

Expropriations, Property Confiscations and New Offshore Entities : Evidence from the Panama Papers

Bayer, Ralph C. - 2019

Using the Panama Papers, we show that the beginning of media reporting on expropriations and property confiscations in a country increases the probability that offshore entities are incorporated by agents from the same country in the same month. This result is robust to the use of country-year...

Persistent link: https://www.econbiz.de/10012892253