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Year of publication
Subject
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Distribution channel 7 Vertriebsweg 7 E-commerce 5 Electronic Commerce 5 Consumer behaviour 3 Konsumentenverhalten 3 Offline channels 3 Online retailing 3 Online-Handel 3 Internet 2 Online and offline channels 2 online and offline channels 2 Asymmetric information 1 Asymmetrische Information 1 Beschwerdemanagement 1 Beziehungsmarketing 1 Book 1 Book trade 1 Buch 1 Buchhandel 1 Bürgerbeteiligung 1 Channel integration 1 Complaint management 1 Customer journey 1 Customer satisfaction 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Dual distribution channel 1 Ease of use 1 Einzelhandel 1 Electronic Banking 1 Electronic banking 1 Failure 1 Finite mixture modelling 1 Haushaltsplanung 1 Holiday behaviour 1 Hotel booking 1 Hotel industry 1 Hotellerie 1 Industrie 1
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Undetermined 7
Type of publication
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Article 8
Type of publication (narrower categories)
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Article in journal 8 Aufsatz in Zeitschrift 8
Language
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English 8
Author
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Ackermann, Sebastian 1 Amorim, Marlene 1 Baños-Pino, José 1 Boto-García, David 1 Chen, Ping 1 Chen, Yijuan 1 Hou, Pengwen 1 Hu, Xiangting 1 Jiang, Yushan 1 Li, Bo 1 Li, Sanxi 1 Lim, Seunghoo 1 Melão, Nuno 1 Neslin, Scott A. 1 Nisar, Tahir M. 1 Oh, Youngmin 1 Prabhakar, Guru 1 Reis, João 1 Wangenheim, Florian von 1 Zapico, Emma 1
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Published in...
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International journal of electronic commerce : IJEC 1 International journal of hospitality management 1 International journal of production economics 1 Journal of economics 1 Journal of marketing analytics : JMA 1 Journal of retailing 1 Journal of service research : JSR 1 Public performance & management review 1
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Source
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ECONIS (ZBW) 8
Showing 1 - 8 of 8
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Complementarity between online and offline channels for quality signaling
Chen, Yijuan; Hu, Xiangting; Li, Sanxi - In: Journal of economics 135 (2022) 1, pp. 49-74
Persistent link: https://www.econbiz.de/10012796415
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The omnichannel continuum : integrating online and offline channels along the customer journey
Neslin, Scott A. - In: Journal of retailing 98 (2022) 1, pp. 111-132
Persistent link: https://www.econbiz.de/10013207544
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Tourists' preferences for hotel booking
Boto-García, David; Zapico, Emma; Baños-Pino, José - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425148
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Multichannel service failure and recovery in a O2O era : a qualitative multi-method research in the banking services industry
Reis, João; Amorim, Marlene; Melão, Nuno - In: International journal of production economics 215 (2019), pp. 24-33
Persistent link: https://www.econbiz.de/10012036645
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Exploring the key drivers behind the adoption of mobile banking services
Nisar, Tahir M.; Prabhakar, Guru - In: Journal of marketing analytics : JMA 5 (2017) 3/4, pp. 153-162
Persistent link: https://www.econbiz.de/10011855290
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The impact of manufacturer’s direct sales and cost information asymmetry in a dual-channel supply chain with a risk-averse retailer
Chen, Ping; Li, Bo; Jiang, Yushan; Hou, Pengwen - In: International journal of electronic commerce : IJEC 21 (2016/2017) 1, pp. 43-66
Persistent link: https://www.econbiz.de/10011654516
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Online versus offline participation: has the democratic potential of the internet been realized? : analysis of a participatory budgeting system in Korea
Lim, Seunghoo; Oh, Youngmin - In: Public performance & management review 39 (2016) 3, pp. 676-700
Persistent link: https://www.econbiz.de/10011535586
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Behavioral consequences of customer-initiated channel migration
Ackermann, Sebastian; Wangenheim, Florian von - In: Journal of service research : JSR 17 (2014) 3, pp. 262-277
Persistent link: https://www.econbiz.de/10010393231
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