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  • Search: subject:"Online Service Retailers"
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Year of publication
Subject
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Gaps Analysis 2 Customer Satisfaction 1 E-Commerce 1 Online Service Retailers 1 Online Service Retailers’ Quality Gaps 1 Quality Gaps 1 Service Quality 1
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Online availability
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Undetermined 2
Type of publication
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Article 2
Language
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English 2
Author
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Omachonu, Vincent 2 Othman, Asem Majed 2 Abualsauod, Emad Hashiem 1 Asfour, Shihab S. 1
Published in...
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International Journal of Innovation in the Digital Economy (IJIDE) 1 International Journal of Systems and Service-Oriented Engineering (IJSSOE) 1
Source
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Other ZBW resources 2
Showing 1 - 2 of 2
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The Effect of Online Service Retailers' Quality Gaps on Customer Satisfaction
Omachonu, Vincent; Othman, Asem Majed; Abualsauod, Emad … - In: International Journal of Systems and Service-Oriented … 7 (2017) 1, pp. 21-44
The growth and expansion of e-commerce warrants more attention. Online service retailers (OSRs), as e …
Persistent link: https://www.econbiz.de/10012048170
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Cover Image
Identification and Analysis of Quality Gaps for Online Service Retailers
Othman, Asem Majed; Omachonu, Vincent; Asfour, Shihab S. - In: International Journal of Innovation in the Digital … 7 (2016) 2, pp. 48-66
There has been a steady growth in e-commerce, especially during the past seven years. Online service retailers (OSRs …
Persistent link: https://www.econbiz.de/10012045438
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