Describes recent confusion about the nature of the digital revolution and the impact of this on commercial and academic behaviour. Illustrates that the nature of the digital revolution in consumer use of information has shown phenomenal uptake in usage, if not revenues and that this has already...

Evaluates, through deep log analysis, the impact of “Big Deal” agreements on the online searching behaviour of users of the Emerald digital library Web site, which provides access to more than 150 journals in the fields of business and information science. The purpose of the evaluation was...

The widespread acceptance of the use of online techniques in market research necessitates appreciation of the relative advantages and disadvantages of these techniques over more traditional research methods. This paper reports on a study which directly compares online and postal data collection...

Discusses the changing relationships between information professionals – vendors, database producers, searchers – and end‐users, during the last three decades. Most of the time, the industry was quite vague as to who exactly the end‐users were, and consequently several different...

One of the most difficult problems that companies face when they use Internet recruiting is the volume of résumés that they may receive. This large volume of résumés along with the pressures to identify the best applicants have caused companies to use electronic scanning to sift through the...

The growth of the Internet and other digital media has opened up exciting opportunities for the provision of public services, for business and for personal transactions. Comparisons between the earliest forms of “online” research, in the form of telephone interviewing, and offline data...

This study assesses the efficacy of using an online panel to represent the views of participants in an annual proprietary multi‐sports event. A mixed mode (online and mail survey) research design was used in an attempt to collect data from the entire client‐base. While there were some...

The use of information and communication technologies (ICTs) in education is changing learning itself in significant ways. The possibilities afforded by networked learning are exciting commentators around the world and leading to great interest in concepts such as the “virtual university”,...