Search Results - subject:"Operations Strategy"

Agility in Retail Banking: A Numerical Taxonomy of Strategic Service Groups

Menor, Larry J.; Roth, Aleda V.; Mason, Charlotte H. - In: Manufacturing & Service Operations Management 3 (2001) 4, pp. 273-292

This research demonstrates that operations agility---defined as the ability to excel simultaneously on operations capabilities of quality, delivery, flexibility, and cost in a coordinated fashion---is a viable option for retail banks encountering increasing environmental change. The question of...

Persistent link: https://www.econbiz.de/10009218506

TQM and business performance in the service sector: a Singapore study

Brah, Shaukat A.; Li Wong, Jen; Madhu Rao, B. - In: International Journal of Operations & Production Management 20 (2000) 11, pp. 1293-1312

This paper focuses on gaining insight into the impact of TQM on the business performance of the service sector of the economy. The study yields clear evidence that TQM implementation improved business performance in the service sector of Singapore. Success of TQM implementations appears to be...

Persistent link: https://www.econbiz.de/10014789468

The Impact of an Integrated Marketing and Manufacturing Innovation

Schmidt, Glen M.; Porteus, Evan L. - In: Manufacturing & Service Operations Management 2 (2000) 4, pp. 317-336

Suppose you are a Marketing Manager envisioning a new product, or an Operations Manager contemplating a process improvement, or a CEO who commissioned an integrated new product development team. If our assumptions hold, our model offers you a single numerical measure, called the degree of...

Persistent link: https://www.econbiz.de/10009218633

Supply chain competitiveness and capabilities of constituent firms: an exploratory study of the Korean home appliance industry

Ahn, Hyeon‐Soo; Jung, Hee‐Don; Ahn, Byong‐Hun; … - In: Supply Chain Management: An International Journal 4 (1999) 5, pp. 242-253

Addresses the issue of supply chain competitiveness from the manufacturing capability perspective. Six supply chains are analysed, based on three manufacturers in the Korean home appliance industry. The case study findings demonstrate the strong connection between capability requirements of...

Persistent link: https://www.econbiz.de/10015008819

Resource‐based competition and the new operations strategy

Gagnon, Stéphane - In: International Journal of Operations & Production Management 19 (1999) 2, pp. 125-138

Argues that operations strategy research should integrate recent theories from the resource‐based view of strategic … operations strategy merely follows the directions set by the marketing function. It would emphasize the dynamic development and … leveraging of competencies and capabilities in order to set new business diversification strategies. A new paradigm of operations …

Persistent link: https://www.econbiz.de/10014790861

Evolutionary Patterns of Flexible Automation and Performance: A Longitudinal Study

Boyer, Kenneth K. - In: Management Science 45 (1999) 6, pp. 824-842

This study presents a longitudinal analysis of patterns of investment in advanced manufacturing technologies (AMT) and financial performance. Investments in AMT from 112 manufacturing plants in the metal-working industries are examined. Data were collected via a mail survey administered to 202...

Persistent link: https://www.econbiz.de/10009204384

Time‐based competitiveness in Brazil: whys and hows

Rohr, Sandra S.; Corrêa, Henrique L. - In: International Journal of Operations & Production Management 18 (1998) 3, pp. 233-245

The objective of the paper is to report research carried out over two years aiming at developing a framework to support the management of manufacturing organizations for whom reducing throughput time is strategically important, either because they compete based on short lead times or because...

Persistent link: https://www.econbiz.de/10014790794

Longitudinal linkages between intended and realized operations strategies

Boyer, Kenneth K. - In: International Journal of Operations & Production Management 18 (1998) 4, pp. 356-373

Compares the intended operations strategy of 112 manufacturing plants in the metal‐working industries with the realized … component of their operations strategy did not invest in either structural or infrastructural improvements to support this …

Persistent link: https://www.econbiz.de/10014790800

Core manufacturing capabilities and their links to product differentiation

Swink, Morgan; Harvey Hegarty, W. - In: International Journal of Operations & Production Management 18 (1998) 4, pp. 374-396

Notes that substantive relationships between dimensions of competition and supportive manufacturing strengths have not been clearly established. Existing priorities‐based models of strategy ignore the dynamics of manufacturing capabilities. Furthermore, these models employ highly aggregated...

Persistent link: https://www.econbiz.de/10014790801

Generic trade-offs and responses: an operations strategy analysis

Slack, Nigel - In: International Journal of Business Performance Management 1 (1998) 1, pp. 13-27

Trade-off analysis is presented as a useful approach not only to conceptualising the process of operations performance improvement, but also to explain why certain trade-offs are chosen by companies. Two case studies are presented and subjected to similar analyses. The purpose of the paper is to...

Persistent link: https://www.econbiz.de/10010691731