Fantozzi, Italo Cesidio; Di Luozzo, Sebastiano; … - In: The TQM Journal 36 (2024) 9, pp. 53-74
Purpose The purpose of the study is to identify the soft skills and abilities that are crucial to success in the fields of operations management (OM) and supply chain management (SCM), using the O*NET database and the classification of a set of professional figures integrating values for task...