Agility and sustainability are two philosophies that the North American manufacturing industry invested heavily in, since the beginning of the twenty-first century. The impact of the two philosophies go beyond operations and extend to innovation, employees, communities, and customer. This paper...

Agility and sustainability are two philosophies that the North American manufacturing industry invested heavily in, since the beginning of the twenty-first century. The impact of the two philosophies go beyond operations and extend to innovation, employees, communities, and customer. This paper...

Despite considerable research relating to product variety, few studies have analyzed the impact of product variety on distributors. Furthermore, compared to research on product variety, service variety has been overlooked in the literature. This dissertation consists of three essays: Essay One...