Groenevelt, Robin; Koole, Ger; Nain, Philippe - In: Mathematical Methods of Operations Research 55 (2002) 1, pp. 107-120
We give a closed-form expression for the long-run average cost and the bias vector in a two-class exponential preemptive resume priority queue with holding and switching costs. The bias vector is the sum of a quadratic function of the number of customers in each priority class and an exponential...
