Purpose of the article: The general objective of this study was to examine the impact of working tools, training, organisation's physical environment, organisational communication and organisational structure on employees' job satisfaction and organisational performance. Methodology: The study...

Quality Environment (5S) Practice is a concept which has been widely adopted by organizations as one way to achieve Total Quality Management (TQM) and business excellence. 5S refers to 5 principles to maintain quality which emanate from Japanese word Seiri (sorting), Seiton (straightening),...