Lee, Kwang-Ho; Hyun, Sunghyup Sean - In: International Journal of Contemporary Hospitality Management 28 (2016) 8, pp. 1622-1648
experience, perceived insider status, organization-based self-esteem and employees’ service innovation behavior in the airline … self-esteem and employees’ service innovation behavior. Finally, the perceived insider status and organization-based self-esteem … subjective relational experience had a significant positive effect on the perceived insider status but not on organization-based …