Gould, B - In: The Antidote 3 (1998) 8, pp. 40-41
Spotlights Danish hearing aid manufacturer, Oticon, and the way it swept away four shibboleths of human capital …, Oticon's customer intelligent products. Shows that employees and managers share responsibility for training and career … development, helping one another to access and use information for the company's benefit. Spotlights, in another box, Oticon …