Mathur, Somesh Kumar - Volkswirtschaftliche Fakultät, … - 2007
services and nearly 55 % in IT-enabled services (ITES), such as call centres, Business Process Outsourcing ( BPO) and other … applications, development and support, product design, HR Management, knowledge process outsourcing for pharmaceutical companies … open environment under GATS to promote exports of services through outsourcing and off-shoring . The present study examines …