There is a consensus that the best way to forecast customer churn is by statistical methods. It is, however, unclear when which statistical method is more appropriate. This study aims to provide a set of guidelines to data scientists and researchers who are interested in optimizing statistical...

Supplier Segmentation is one of the key activities of supplier relationship management (SRM) for companies with a large number of suppliers. It involves dividing the suppliers into a manageable number of segments, to formulate SRM strategies for the various segments, rather than for each...

Data envelopment analysis (DEA) is a non-parametric approach for measuring the relative efficiencies of peer decision making units (DMUs). In recent years, it has been widely used to evaluate two-stage systems under different organization mechanisms. This study modifies the conventional...

We investigate how volume flexibility, defined by a sourcing cost premium beyond a base capacity, at a local responsive supplier impacts the decision to reshore supply. The buyer also has access to a remote supplier that is cheaper with no restrictions on volume flexibility. We show that with...

Sustainability has gained more attention in an attempt to avoid unwanted results in the business environment since its main objective is to minimize the negative impact on the economy, society, and the environment. A supplier relationship is one of the critical concepts in sustainable supply...

In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking...

Purpose This paper empirically investigates the performance of Islamic funds, which have been praised for weathering the 2008 financial storm relatively well and compares it to a European product designed to protect the most vulnerable of investors, UCITS funds. Design/methodology/approach This...

Purpose - This paper aims to provide a systematic review of extant literature on supplier selection by identifying drivers of integration of Environmental Sustainability (ES) into supplier selection, with the aim of classifying them under broad categories for the development of a framework...