In order to determine the usefulness of multi‐source rating in different types of organizations, this study explored differences among organization types in four areas: leniency, interrater agreement, relationships between these ratings and effectiveness, and the relationship between agreement...

In recent years the “protection of the public” has risen to the top of the law and order agenda, fostered by a populist Home Secretary. Not only has the effect been to raise the stakes in the sentencing process but also to shape the working and managerial agendas of criminal justice...

Looks at the difference between success and failure with regard to 360‐degree feedback projects, stressing the need for a formalized structure to facilitate effective implementation. Initially outlines the reasons why firms seek to adopt 360‐degree feedback, setting out the benefits for the...

Examines the interactive effects of applicant past performance, evaluator attributions and interpersonal attraction on selection decisions. A total of 172 male and female students evaluated an application for an on‐campus position and were asked to make selection decisions. Results indicated...

Compares and contrasts the Australian and international literature which has examined the determinants of export performance with a view to developing a model which will assist in improving what is generally considered to be low levels of achievement by Australian exporters. Based on a...

Examines organizational culture and organizational performance via a discussion of the models of culture and the empirical research conducted to investigate the causal relationship between them. Despite claims of a causal relationship, the culture‐performance link remains unclear. There is a...

TQM has its share of critics who are always quick to highlight the umber of companies abandoning TQM programmes. When TQM fails, we call this a case of chronic TQM fatigue. Outlines typical symptoms. Suggests two ways an organization can prevent the onset of chronic fatigue. Concludes that these...

Examines managers′ attitudes to the use of upward and the more traditional downward performance appraisal systems. The results are drawn from a survey of UK managers. Finds that upward appraisal is viewed as being generally less acceptable than “traditional” appraisal systems. Potential...

This article discusses and presents an approach to the development of an innovation measurement framework. Innovations are vital for company’s long term success and therefore many theories and different innovation concepts exist. One of the frameworks developed recently and on real life...