Search Results - subject:"PERFORMANCE INDICATORS"

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Sustainable Urban Public Transport: A Comparison between European and North African Cities

Amoroso, Salvatore; Salvo, Guiseppe; Zito, Petro - Fakulteta za Management, Univerza na Primorskem

The aim of paper is to carry out a benchmarking analysis among European and North Africa, that are often economic centers at national and/or regional level, is linked to the organization of the urban transport system rather than other factors (e.g. social, economic, environmental, urban planning...

Persistent link: https://www.econbiz.de/10009371085

Self-Service Business Intelligence for Higher Education Management

Zilli, Dejan - ToKnowPress

Higher education institution management faces the challenge of improving study process quality and efficiency. Employable graduates are the result every education institution wishes to produce. Graduation rate is therefore crucial key performance indicator (KPI) important in many national models...

Persistent link: https://www.econbiz.de/10011170438

Management Information System - Decision support in public administration. Case study of the Hungarian Central Statistical Office

Kárpáti, dr. József - Keleti Károly Gazdasági Kar, Óbudai Egyetem

Above a certain size of the organization, whether private or public, the decision making level of the management requires “digested” information to receive support in the form of exact and relevant data or reports. These data are a reflection of the most important strategic and operational...

Persistent link: https://www.econbiz.de/10005764542

Knowledge for the Right Strategy: Leading Role in the Cluster of Supply Companies

Janes, Aleksander - International School for Social and Business Studies, …

In our paper we present the case study of the Ydria Motors d.o.o. company which produces semi products for household appliances. The company is a part of ebmpapst international Group and focuses on new products due to environmental standards and logistic services. In the Slovenian regional area...

Persistent link: https://www.econbiz.de/10009651695

Product Portfolio Management: Current Challenges and Preconditions

Tolonen, Arto; Kropsu-Vehkapera, Hanna; Haapasalo, Harri - ToKnowPress

Purpose: The main objective of this study is to clarify the current challenges relating to Product Portfolio Management (PPM). Also, any preconditions for active PPM in terms of concepts, processes, tools, KPIs and governance models are analyzed. Design/methodology/approach: Current state...

Persistent link: https://www.econbiz.de/10010713887

Efficiency and Administrative Costs in Primary Care

Giuffrida, Antonio; Gravelle, Hugh; Sutton, Matthew - Department of Economics and Related Studies, University …

We construct a simple model of the determinants of administrative managerial effort and apply it explain the doubling of the cost of administering primary care in England in real terms between 1989/90 and 1994/5 following the introduction of the internal market. We find that the main cost driver...

Persistent link: https://www.econbiz.de/10005328495

Performance Management as the Key to Customer Service

Macaulay, Stephen; Cook, Sarah - In: Industrial and Commercial Training 26 (1994) 11, pp. 3-8

Performance management has become an essential skill for many managers as customers become more demanding and costs are squeezed tightly. Explores the benefits of good performance management in creating better service to the customer. Describes the key elements of defining key results areas and...

Persistent link: https://www.econbiz.de/10014755816

Benchmarking for Strategic Manufacturing Management

Sweeney, Michael T. - In: International Journal of Operations & Production Management 14 (1994) 9, pp. 4-15

inappropriate choices of key manufacturing performance indicators were made by 50 per cent of the business units studied and this is …

Persistent link: https://www.econbiz.de/10014790497

IBM: Decline or Resurrection? : The Management Decision Interview

Lloyd, Bruce; Heller, Robert - In: Management Decision 32 (1994) 8, pp. 5-10

ensure that appropriate performance indicators are used, as these are critical mechanisms for generating the required changes … in culture within the organization. It is also necessary to combine the effective management of these performance … indicators with effective learning processes that focus on the future, rather than indulging in reflecting on past glories and …

Persistent link: https://www.econbiz.de/10014933642

Does TQM Impact on Bottom‐line Results?

Zairi, M.; Letza, S.R.; Oakland, J.S. - In: The TQM Magazine 6 (1994) 1, pp. 38-43

information used for this analysis was focused on “hard” bottom‐line business indicators. The performance indicators chosen …

Persistent link: https://www.econbiz.de/10015033326