Discusses the relationship between stress and performance. Provides a human function curve of related symptoms. Explains the most common stressors including change. Offers advice on looking after yourself physically and emotionally. Concludes that with well‐thought‐out and planned commitment...

Looks at the New York Stock Exchange as a useful proving ground to evaluate executive development. Identifies certain factors that appeared to contribute consistently to an effective development programme during the first three years of the Stock Exchange chairman′s tenure. Also identifies...

Examines how US and British financial institutions are implementing TQM to differentiate themselves from the competition. Discusses how customer satisfaction is achieved through customer care programmes, quality action teams, improved internal and external communications, and quality performance...

Suggests a performance index, overcoming changing economic conditions and the effect of the product life cycle, thus serving as an extra aid to management, as existing measures do not adequately reflect actual performance. Focuses on the performance of the marketing programme and not specific...

Recently the transfer of the “solution-focused approach” developed by Steve de Shazer and Insoo Kim Berg into the field of management can be seen in many applications in HR-Management, leadership, team-management, marketing and sales and so on. But there are only few studies which...