Search Results - subject:"PERFORMANCE MANAGEMENT"

Alignment between business environment characteristics, competitive priorities, supply chain structures, and firm business performance

Chi, Ting; Kilduff, Peter P.D.; Gargeya, Vidyaranya B. - In: International Journal of Productivity and Performance … 58 (2009) 7, pp. 645-669

Purpose – This paper aims to analyze the relationships between four constructs – business environment characteristics, competitive priorities, supply chain structures, and firm business performance. Design/methodology/approach – By establishing a conceptual model and conducting structural...

Persistent link: https://www.econbiz.de/10014796646

Perceived importance of performance management metrics among UK theatre companies : An empirical investigation

Bennett, Roger - In: International Journal of Productivity and Performance … 58 (2009) 7, pp. 670-693

Purpose – The purpose of this paper is to examine the extent of the use of performance management metrics by UK theatre …

Persistent link: https://www.econbiz.de/10014796647

The UK productivity gap in the service sector: do management practices matter?

Battisti, Giuliana; Iona, Alfonsina - In: International Journal of Productivity and Performance … 58 (2009) 8, pp. 727-747

Purpose – This paper aims to contribute to the debate on the drivers of the productivity gap that exists between the UK and its major international competitors. Design/methodology/approach – From the macro perspective the paper explores the quantitative evidence on the productivity...

Persistent link: https://www.econbiz.de/10014796649

Performance improvement analysis of a supermarket checkstand : A computer simulation approach

Sengupta, Arijit K.; Das, Biman; Pemberton Cyrus, J. - In: International Journal of Productivity and Performance … 59 (2009) 1, pp. 37-50

Purpose – The purpose of this paper is to describe the use of computer simulation for performance improvement analysis for a large‐scale ergonomic intervention and redesign project of a supermarket checkstand. Owing to its relatively complex operating logic, coupled with myriad physical...

Persistent link: https://www.econbiz.de/10014796656

Realistic expectations: accounting for young people's progress in training programmes

Devanney, Carol - In: International Journal of Public Sector Management 22 (2009) 1, pp. 8-20

Purpose – This paper aims to communicate the challenges and tensions faced by front‐line workers in negotiating the demands of performance targets and those of the young people they work with. Design/methodology/approach – An in‐depth study, over a two‐year period, of a number of...

Persistent link: https://www.econbiz.de/10014798999

Developing performance management in a local strategic partnership: context and issues

Jacobs, Brian - In: International Journal of Public Sector Management 22 (2009) 5, pp. 432-444

affecting the development of performance management in the City of Stoke‐on‐Trent local strategic partnership (LSP) between 2005 … and aspects of soft systems methodology (SSM). Findings – The paper enables the appreciation of performance management as …

Persistent link: https://www.econbiz.de/10014799030

Hierarchical control and performance regimes in local government

Grubnic, Suzana; Woods, Margaret - In: International Journal of Public Sector Management 22 (2009) 5, pp. 445-455

Purpose – The purpose of this paper is to consider hierarchical control as a mode of governance, and analyses the extent of control exhibited by central government over local government through the best value (BV) and comprehensive performance assessment (CPA) performance regimes....

Persistent link: https://www.econbiz.de/10014799031

Performance management in the public sector

Fryer, Karen; Antony, Jiju; Ogden, Susan - In: International Journal of Public Sector Management 22 (2009) 6, pp. 478-498

Purpose – The purpose of the paper is to assess the state of performance management within the public sector and … public sector. There are three classes of problems with performance management in the public sector – technical, systems and …. Practical implications – The findings can be used to enhance performance management systems within both the public and private …

Persistent link: https://www.econbiz.de/10014799034

Charities: how important is performance to donors?

van Iwaarden, Jos; van der Wiele, Ton; Williams, Roger; … - In: International Journal of Quality & Reliability Management 26 (2009) 1, pp. 5-22

Purpose – This paper seeks to develop insights into the charity selection criteria used by individual donors, and the information that charities provide to individual donors. Design/methodology/approach – Charities are defined as organizations involved in health, international aid,...

Persistent link: https://www.econbiz.de/10014800509

Impact of TQM on company's performance

Kumar, Vinod; Choisne, Franck; de Grosbois, Danuta; … - In: International Journal of Quality & Reliability Management 26 (2009) 1, pp. 23-37

Purpose – The purpose of this paper is to investigate the impact of total quality management (TQM) implementation on different dimensions of company performance. Design/methodology/approach – The study investigates Canadian finalists (winners and certificates of merit) in the Total Quality...

Persistent link: https://www.econbiz.de/10014800510