Search Results - subject:"PERFORMANCE MANAGEMENT"

A study on the ISO 14000 certification and organizational performance of Indian manufacturing firms

Padma, P.; Ganesh, L.S.; Rajendran, Chandrasekharan - In: Benchmarking: An International Journal 15 (2008) 1, pp. 73-100

Purpose – The purpose of this paper is to identify the critical factors (CFs) of ISO 14000; to determine if ISO 14000 certification results in improved organizational performance; and to analyze the levels of and changes in these CFs and levels of and changes in the indicators of organizational...

Persistent link: https://www.econbiz.de/10014683382

Development and application of a benchmarking information system in clusters of SMEs

Carpinetti, L.C.R.; Oiko, O.T. - In: Benchmarking: An International Journal 15 (2008) 3, pp. 292-306

refinement. Findings – Despite the difficulties and a lack of maturity for benchmarking and performance management to be overcome … business performance management and improvement to manage performance of clusters of companies, offering a new approach on how …

Persistent link: https://www.econbiz.de/10014683394

Managing healthcare performance in analytical framework

Dey, Prasanta K.; Hariharan, Seetharaman; Despic, Ozren - In: Benchmarking: An International Journal 15 (2008) 4, pp. 444-468

Purpose – The purpose of the paper is to develop an integrated framework for performance management of healthcare … services. Design/methodology/approach – This study develops a performance management framework for healthcare services using a … process‐based critical success factors and a combined AHP and LOGFRAME‐based performance management framework helps manage …

Persistent link: https://www.econbiz.de/10014683402

A hybrid knowledge‐based performance measurement system

Khurshid Khan, Mohammed; Wibisono, Dermawan - In: Business Process Management Journal 14 (2008) 2, pp. 129-146

Purpose – This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre‐requisite (GAP) analysis of performance measurement system (PMS) expert system (ES) model. Design/methodology/approach – The KBPMS has been developed using the...

Persistent link: https://www.econbiz.de/10014687741

Work system design to improve the economic performance of the firm

Maxwell, James R. - In: Business Process Management Journal 14 (2008) 3, pp. 432-446

Purpose – The purpose of this paper is to look at job design, motivation and teamwork. As the market gets more competitive, companies must change their plan of attack on almost a daily basis. They need to answer the question: what is the best way to do business? As employers look at job design...

Persistent link: https://www.econbiz.de/10014687757

Process management tasks: a conceptual and practical view

Paim, Rafael; Mansur Caulliraux, Heitor; Cardoso, Rodolfo - In: Business Process Management Journal 14 (2008) 5, pp. 694-723

Purpose – The purpose of this paper is to contribute to defining the tasks necessary to process management, considering both conceptual and practical views. Design/methodology/approach – Bibliographic review for tasks mentioned as typically necessary to process management, plus a field...

Persistent link: https://www.econbiz.de/10014687771

Commitment or contract: what drives performance in public private partnerships?

Indridason, Thor; Wang, Catherine L. - In: Business Strategy Series 9 (2008) 2, pp. 78-90

relationship, performance management and HR management practices had significant influence on employees' job performance and the …

Persistent link: https://www.econbiz.de/10014689323

It is not only mentoring : The combined influences of individual‐level and team‐level support on job performance

Hetty van Emmerik, I.J. - In: Career Development International 13 (2008) 7, pp. 575-593

Purpose – The paper aims to follow social exchange theory and group social capital theory, to predict positive relationships between (informal) mentoring and various support resources for two types of performance (i.e. perceptions of individual and team performance)....

Persistent link: https://www.econbiz.de/10014693533

Three conceptual models of board role performance

Ong, C.H.; Wan, David - In: Corporate Governance: The international journal of … 8 (2008) 3, pp. 317-329

Purpose – Past literature on board research has centred on board structure and firm performance. Since empirical studies do not reveal a conclusive relationship between the two, attention has shifted towards board role performance. This paper aims to investigate this issue....

Persistent link: https://www.econbiz.de/10014695024

The role of technological and organizational innovation in the relation between market orientation and performance in cultural organizations

Carmen, Camarero; María José, Garrido - In: European Journal of Innovation Management 11 (2008) 3, pp. 413-434

Purpose – This paper aims to provide evidence of the mediating effect of technological and administrative innovation on the link between market orientation and the economic and social performance of museums. Design/methodology/approach – Building on extensive literature, a model of the...

Persistent link: https://www.econbiz.de/10014721173