Purpose – The purpose of this paper is to emphasize that the growing of competitiveness at any level may be possible through more responsibility (business ethics) on the one hand and less corruption (as lack of business ethics) on the other. Design/methodology/approach – The objective of the...

Purpose – The purpose of this research is to study the relationship between the HR control system and organizational results, examining the moderating effect of uncertainty and HR risk behavior. Design/methodology/approach – The study analyzes the relationship between HR control systems and...

We study the interaction between management control systems and strategy its impact on organisational performance considering the way in which multiple aspects of control systems and dimensions of context combine in a variety of ways to enhance performance. Our purpose is to investigate the...

Purpose – This paper aims to examine how selected governance indicators impact on performance measures of outreach and profitability in microfinance institutions (MFIs). Design/methodology/approach – The paper adopts a quantitative approach based on both primary and secondary data from...

Purpose – The purpose of this paper is to investigate the role of market orientation for small manufacturers vying to be suppliers in the mass retail marketplace. It examines the mediating effect of product‐related factors (market readiness and market level) on the market...

Purpose – This article aims to provide an original explanation of the outcome of contests using a performing‐competing framework. Design/methodology/approach – In developing a conceptual model to explain the outcome of contests the article develops a set of assumptions that are supported...

Purpose – The purpose of this paper is twofold: first, to investigate the epistemological underpinning of SERVQUAL and its limitations; and second, to propose ways to enhance the utility of SERVQUAL as a library assessment tool. Design/methodology/approach – The study first conceptualises...

Purpose – The aim of this paper is to discuss the importance of talent management to strategic success, to identify the challenges in building talent power and to explore how to overcome those challenges. It summarizes some of the thinking from the book, The Talent Powered Organization...

Purpose – This case study feature sets out to describe how a global manufacturing business, TMD Friction, changed its organizational culture and became a much more successful business over a 12‐month period through the implementation of a change management program with people policies at its...

Purpose – A growing body of literature on organizational learning suggests that companies or organizations with a learning capability can gain a competitive advantage. The argument is that learning organizations are better at knowledge transfer and generating new knowledge to solve problems....