Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Measuring Business Excellence, published by and copyright Emerald Group Publishing Ltd.

This paper uses basic principles from complexity theory, psychology and management theory to demonstrate that many traditional methods of identifying performance measures may not result in improvements in overall performance. In order to illustrate this, the paper first identifies the answers to...

The supply chain presents many challenges for management and for the design of performance measurement systems. It is possibly one of the final structural areas of business in which significant savings are to be made, and it is becoming an increasingly important strategic tool as trade becomes...

Executive development and education have proceeded on the basis of two developments as a result of shifts in government policy over the past two decades. The first is marketisation, the belief that marketplace ideology is best, and the belief that the private sector functions better and more...

Do futurists really think differently? Does focusing on the future shape distinctive thought patterns and problem solving methodologies? Is there an inevitable futurist signature not unlike that of science fiction authors? If there is such a separate commodity as futurist thinking, are its...