Search Results - subject:"PERFORMANCE MANAGEMENT"

Improving human resources management: some practical questions and answers

Melián González, Santiago - In: International Journal of Contemporary Hospitality Management 16 (2004) 1, pp. 59-64

Practically nobody denies the importance of human resources (HR) to company management. There are many works which show that companies’ managing their HR in a specific way, obtain positive business results. However, some of those studies select, a priori, organisations with a certain type of...

Persistent link: https://www.econbiz.de/10014762637

Choice of allocation norms and perceived fairness of malaysia corporate management

Ahmad, Khaliq - In: International Journal of Commerce and Management 14 (2004) 2, pp. 15-31

This empirical study based on a survey in Malaysian organizations was conducted to investigate perceived justice in distribution of organizational resources. It was designed to study the issues such as recruitment, promotion, performance appraisal and distribution of other perks and benefits to...

Persistent link: https://www.econbiz.de/10014766296

A balanced approach to strategy process

Acur, Nuran; Bititci, Umit - In: International Journal of Operations & Production Management 24 (2004) 4, pp. 388-408

The aim of the paper is to demonstrate how business process‐based approach (PROPHESY) facilitates integration of resource‐based and market‐based approaches to strategy management. The paper begins by presenting resource‐based and market‐based strategy management approaches generally....

Persistent link: https://www.econbiz.de/10014789698

Strategic implications of manufacturing performance comparisons for newly industrialising countries

Moattar Husseini, S.M.; O'Brien, C. - In: International Journal of Operations & Production Management 24 (2004) 11, pp. 1126-1148

The manufacturing strategies and practices in a number of newly industrialising countries (NICs) are studied. The IMSS data for four Latin American industrialising countries, referred to as Group 1, are analysed, comparing these with two benchmarks, which represent more advanced manufacturing...

Persistent link: https://www.econbiz.de/10014789735

A marketing‐relevant framework for understanding service worker productivity

Dobni, Dawn - In: Journal of Services Marketing 18 (2004) 4, pp. 303-317

This paper presents a framework for understanding and analyzing the productivity of service workers. Based on findings in the multidisciplinary literature, it provides a working model for services managers that: recognizes that the definition of productivity may vary across service jobs,...

Persistent link: https://www.econbiz.de/10014905023

Compensation: Theory, Evidence and Strategic Implications

Steinbuch, Pearl I. - In: Leadership & Organization Development Journal 25 (2004) 3, pp. 312-314

Persistent link: https://www.econbiz.de/10014922856

Hype and reality in performance management

Barrett, Richard - In: Measuring Business Excellence 8 (2004) 2, pp. 9-14

Although few organizations would claim to have sophisticated and well integrated performance management programs up and … running, during the last two years the concept of performance management has undergone a major transition. Up until the late … 1990s, performance management as a concept was being nurtured in business schools and was predominantly concerned with the …

Persistent link: https://www.econbiz.de/10014930600

Linking strategic objectives and operational performance: an action research‐based exploration

Sneyd, Keith P.; Rowley, Jennifer - In: Measuring Business Excellence 8 (2004) 3, pp. 42-51

This paper reports on action based research interventions that developed a hierarchy of measures. The contributions lie in: the development of a model that links strategic objectives and operational measures; in the processes through which the model was developed and embedded; and in the way in which...

Persistent link: https://www.econbiz.de/10014930610

How do we measure the implementation of large‐scale change?

Hacker, Marla; Washington, Marvin - In: Measuring Business Excellence 8 (2004) 3, pp. 52-59

demonstrate how we used this tool to assess the implementation of a performance management system in the government of Botswana …

Persistent link: https://www.econbiz.de/10014930611

Improving strategic oversight: the CIMA strategic scorecard

Lees, Gillian - In: Measuring Business Excellence 8 (2004) 4, pp. 5-12

performance management aspects of the organization. In the light of recent corporate scandals, there has been considerable …

Persistent link: https://www.econbiz.de/10014930612