The US Postal Service (USPS) provides “market dominant” services on an exclusive ba-sis, e.g., first class mail, and “competitive” services in markets with other rivals, e.g., parcel delivery. Rivals in the competitive market have long complained that USPS underprices if not...

Postal Services face many challenges or issues including competition, privatization, technology and substitution from electronic and digital services. From previous studies have examined the relationship between service quality, customer satisfaction, perceived value, convenience and trust....

The privatizations of Japanese National Railways (JNR) and Japan Post (JP) have been one of the biggest reforms for state-owned enterprises (SOEs). Since the beginning of the privatization processes in 1987 for JNR and 2007 for JP respectively, the outcomes of these reforms have been reflected...

Scholars have long tried to understand the conditions under which actors choose to use violent versus non-violent means to settle disputes, and many argue that violence is more likely in weakly-institutionalized settings. Yet, there is little evidence showing that increases in state capacity...