Afeche, Philipp; Hu, Junqi; Ibrahim, Rouba; Sarhangian, … - 2022
a two-class multi-server priority queue with time-varying arrivals under three levels of information granularity: no …, and (2) how these effects depend on time-varying arrivals and priority service: In the single-class case, no information …, information design involves a trade-off between these metrics. Priority service yields further trade-offs between the priority …