Shamsuzzoha, A. H. M.; Pelkonen, Sini - In: Supply chain analytics 9 (2025), pp. 1-18
This study proposes a robotic process automation (RPA) model to streamline and optimize order-handling procedures in … process, with data gathered through semi-structured interviews to address these issues. The findings highlight that reducing … handling, future studies should explore the potential of artificial intelligence-driven RPA to enhance process automation …