Presents data from recent research examining work organization in seven countries. Addresses the question of whether the contemporary workplace is characterized by management practices which might be termed post‐Fordist, involving an extension of employee discretion and autonomy, or whether...

The possibility of introducing flexible working practices is investigated, focusing on the position of area catering supervisor in Sutcliffe Catering Ltd. The investigation was carried out in the light of demographic changes currently facing British industry. It is concluded that the position of...

Discusses mail‐order trading and its status as a vigorous growth industry since the 1950s. Looks at the difference between mail‐order organisations – especially in the North American region, where Sears, Roebuck is supported by a widespread network of local stores and depots, and an...