Ikhsan, Ridho Bramulya; Fernando, Yudi; Prabowo, Hartiwi; … - In: Digital business 5 (2025) 1, pp. 1-19
Artificial intelligence technology is increasingly becoming integral in business, and banks need to implement this technology on a large scale for competitiveness. However, studies on artificial intelligence in the banking sector are limited, and customers are concerned about its implementation....
