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  • Search: subject:"Perception of a Service"
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Year of publication
Subject
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Consumer Expectations of a Service 3 Customer Satisfaction 3 Focus Group 3 Loyalty 3 Mobile Payment Services 3 Perception of a Service 3 Public Transport 3 Public Transport Ticketing 3 Quality of Service 3 m-Ticketing 3 Beziehungsmarketing 1 Consumer behaviour 1 Customer satisfaction 1 Dienstleistungsqualität 1 EU countries 1 EU-Staaten 1 Electronic payment 1 Elektronisches Zahlungsmittel 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Local public transport 1 Mobile communications 1 Mobilkommunikation 1 Public transport 1 Relationship marketing 1 Schweden 1 Service quality 1 Sweden 1 Öffentlicher Nahverkehr 1 Öffentlicher Verkehr 1
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Online availability
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Free 3
Type of publication
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Book / Working Paper 3
Type of publication (narrower categories)
All
Conference Paper 1
Language
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English 2 Undetermined 1
Author
All
Apanasevic, Tatjana 3 Arvidsson, Niklas 3 Markendahl, Jan 3
Institution
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International Telecommunications Society (ITS) 1
Published in...
All
24th European Regional Conference of the International Telecommunications Society (ITS): "Technology, Investment and Uncertainty", Florence, Italy, 20th-23rd October, 2013 1 24th European Regional ITS Conference, Florence 2013 1
Source
All
ECONIS (ZBW) 1 EconStor 1 RePEc 1
Showing 1 - 3 of 3
Cover Image
An exploratory study of consumer attitudes towards mobile ticketing in Sweden
Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - 2013
Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...
Persistent link: https://www.econbiz.de/10010327659
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Cover Image
An exploratory study of consumer attitudes towards mobile ticketing in Sweden
Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - International Telecommunications Society (ITS) - 2013
Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...
Persistent link: https://www.econbiz.de/10010954840
Saved in:
Cover Image
An exploratory study of consumer attitudes towards mobile ticketing in Sweden : ("work in progress") ; final paper submitted to the 24th European Regional Conference of the International Telecommunications Society, Florence, 20-23 October 2013
Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - 2013
Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...
Persistent link: https://www.econbiz.de/10010209350
Saved in:
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