investigating managers’ and employees’ perceptions about standards of HRM and of the work of human resources (HR) staff in their own … organizations. Survey research indicates that there is a pattern of more positive perceptions of HR staff than of overall standards …

perceptions of occupational stress, as outlined in information dissemination by trade unions and employers’ organisations. Uses …

Extant research suggests that salespeople can significantly impact consumers’ outcome perceptions. Examines the … importance of initial contact with salespeople on consumers’ perceptions of value and the impact of salesperson service failure … on perceptions of value among non‐purchasers. An exit survey of shoppers was conducted to realistically study these …

perceptions of penalty fairness. The results indicate that while penalties may increase customer compliance, some customer … demographic and situational factors on customer perceptions of penalty fairness are presented and discussed. Considers the …

impact on consumer perceptions of service quality, risk and purchase intent. A before‐after experimental design, set in the …

’s perceptions of risk, and capacity to bear risk, evolved over time. The main proposal of this exploratory study is that risk taking …

Which combinations of values and perceptions constitute the arguments in the debate on European integration? Using … article highlights the perceptions and arguments of the EU debate, rather than support for European integration. Furthermore … research on conflicting perceptions of the EU will yield useful insights and bring political factors into the study of opinion …

A self‐serving bias occurs when people subconsciously alter their perceptions about what is fair or right in a manner … that serves their own interests. Perceptions of what constitutes “fair performance” may well vary according to one’s role …

epidemic, at least among highly educated and wealthy mothers. This research, exploring the perceptions of mothers in a teaching …