Yadav, Neetu; Sushil - In: International Journal of Productivity and Performance … 63 (2014) April, pp. 421-421
related to performance management in the context of Indian Telecom Service Providers taking dual perspectives in account, i ….e. enterprise perspective and subscribers’ perspective. Design/methodology/approach – An evolving performance management framework …, i.e. flexible strategy game-card has been taken as the basis to develop the strategic performance management model …