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  • Search: subject:"Peripheral service"
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Airline 1 Airline industry 1 COVID-19 1 Core service 1 Coronavirus 1 Customer satisfaction 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Epidemic 1 Epidemie 1 Fluggesellschaft 1 Impact assessment 1 Kundenzufriedenheit 1 Pandemic 1 Peripheral service 1 Service industry 1 Service quality 1 Services 1 Wirkungsanalyse 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Kübler, Raoul 1 Seggie, Steven H. 1
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Journal of business research : JBR 1
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ECONIS (ZBW) 1
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The impact of Covid-19 on how core and peripheral service satisfaction impacts customer satisfaction
Kübler, Raoul; Seggie, Steven H. - In: Journal of business research : JBR 182 (2024), pp. 1-13
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