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Search: subject:"Pickup service quality in BOPIS"
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BOPIS user-citizenship behavior
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Beziehungsmarketing
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Click-and-collect service
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Pickup service quality in BOPIS
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Jayapal, Jegan
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Natarajan, Thamaraiselvan
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Ramanan, Deepak V.
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The TQM journal : the international review of organizational improvement
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Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan
;
Ramanan, Deepak V.
;
Jayapal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
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