Fabianová, Jana; Janeková, Jaroslava; Onofrejová, Daniela - In: Amfiteatru economic : an economic and business research … 19 (2017) 44, pp. 181-196
The issues of quality, cost of poor quality and factors affecting quality are crucial to maintaining a competitiveness … field of quality management. Two approaches for determining the cost of poor quality are introduced here. One from … retrospective scope of view, where the cost of poor quality and production process are calculated based on historical data. The …