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~subject:"Service quality"
~institution:"QUIS <11, 2009, Wolfsburg>"
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Service quality
Bundling strategy
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Leistungsbündel
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QUIS <11, 2009, Wolfsburg>
Christian-Albrechts-Universität zu Kiel
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Fraunhofer IRB-Verlag
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Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
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Fraunhofer-Institut für Produktionstechnologie IPT
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IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
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RWTH Aachen
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Ruhr-Universität Bochum
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Technische Universität Berlin / Institut für Werkzeugmaschinen und Fabrikbetrieb
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Verlag Dr. Kovač
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Journal of service management
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QUIS 11 : moving forward with service quality
Stauss, Bernd
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2010
Persistent link: https://www.econbiz.de/10008656281
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